Mercure Goulburn, Australia (3)

Short review

Value for money: 4/5 – Good value for money overall

Services: 4.5/5 – We were happy with the overall services

Bedroom: 4/5 – Spacious room

Sleep quality: 4/5 – The environment was quiet, but the air conditioner was a bit noisy

Bathroom: 2/5 – Shower taps were very difficult to turn and it was also difficult to adjust the water temperature

Facilities and amenities: 2.5/5 – Basic amenities in the room; except for the restaurant and guest laundry, the hotel has no pool and gym

Pros

  • Spacious bedroom
  • Located near the Big Merino

Cons

  • Issues with shower taps

Long review

I previously reviewed this hotel twice (here and here). Since this is the third review, I will be briefer and will focus on differences that we experienced.

This time my family and I stayed 3 nights. The room is a standard room with 2 queen beds. Being a room at the edge of a building, it has 3 windows, allowing access to plenty of natural lights. My daughter was excited because she could see the ‘big sheep’ from the window. The potential problem with this room is that it is also located next to a road. Fortunately, the road was quiet, so there were no noise issues throughout our stay.

Standard room with 2 queen beds
The windows facing the street and the ‘big sheep’

The room is rather spacious, but the amenities provided were basic. Some rooms in this hotel have kitchenettes, but unfortunately, we were not allocated to one of those rooms as what we experienced previously. They still provided welcome gifts, comprising a small bottle of wine, two bottles of water, and a pair of slippers.

Welcome gifts

The bathroom is fairly spacious, but unlike last time, we had an issue with the shower taps. They were very hard to turn. Once we managed to turn them, it was difficult to adjust the water temperature. One time, I needed a considerable time to adjust the water temperature and I ran out of hot water at the end since my daughter and wife used the shower before me. I reported the issue at the end of our stay, so hopefully the hotel would fix it.

Bathroom vanity
The problematic shower

Let’s continue with the breakfast. Due to COVID-19 restrictions, breakfast was served a la carte, although we could still grab drinks from a buffet table. The options were actually quite good, and the prices were reasonable. Below was the breakfast menu. All breakfast packages also include unlimited tea, coffee and juice.

  • Toast with condiments / $6.00
  • Yoghurt bowl / $10.00
  • Waffle / $12.00
  • Buttermilk pancakes / $14.00
  • Ham & cheese croissant / $9.00
  • Eggs on toast / $10.00
  • Bacon & egg roll / $12.00
  • Bacon & egg roll on toast / $14.00
  • Smashed avo & feta / $15.00
  • Smashed avo & feta with eggs / $19.00
  • Omelette served with sourdough / $16.00
  • Herbivore (tomato, mushroom, spinach, hash brown, avocado, poached eggs served with sourdough toast) / $22.00
  • Carnivore (bacon, chipolatas, tomato, mushroom, hash brown, poached eggs served with sourdough toast) / $23.00

We ordered the waffle and carnivore dishes. Both were satisfactory, and the portions were big as well. It is interesting to note that the herbivore option includes eggs though.

Waffle
Carnivore

That’s all for now. Let’s hope that we’ll have a better overall experience in our fourth stay.

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